Booking Your Group Spa Day
For optimum availability, please make group requests 8-10 weeks in advance. Groups are considered a party of 5 or more. Any group smaller than 5 can call Spa Serenity directly to book services.
We will try our best to accommodate all requests, but we can only book on a first come, first served basis. If making a group reservation with less than 4 weeks of notice, we do ask that you have all of the necessary information required:
- A credit card to hold all the reservations at the time of booking. This card will be charged in the event of any missed or canceled services. Please note any group appointment cancellations must be made 7 days in advance.
- Each guest’s first and last name, and contact phone number.
- Services requested for each guest.
If you are making your group reservation with ample notice, we do request that you have the above information submitted to Spa Serenity no later than 6 weeks prior to the date of your reservation.
Once appointments are scheduled, any changes or cancellations should be made no later than 7 days prior to the service date. Any cancellations made with less than 7 days (or if any guests were to not be present for their scheduled services) will be subject to a cancellation fee.
Your Group Coordinator will send your appointment itinerary as soon as all appointments are booked for your guests. From there you will be able to make changes. In the week before your scheduled appointments, you will receive a final confirmation email regarding your upcoming appointments!
At Spa Serenity we encourage you and your guests to make yourselves at home! Our Serenity Lounge is a great place to congregate between services to have a snack, grab a drink, or enjoy a book.
Please note that our lounge spaces are shared by all Spa Serenity guests through out the day. We are not able to reserve private lounge space for any group. Should you decide to bring in any food or beverages, please be advised that we don’t have a refrigeration system available to you. Drink ware, napkins, silverware will not be provided.
Group Spa Policies
We do ask that everyone arrives 20 minutes prior to their scheduled services – your therapists, estheticians, and nail technicians will most likely have other appointments going on before or after your group and often times it takes more than 5 minutes to get everyone settled into the lounge.
While you are at Spa Serenity, we do ask that all cellphones, video games, or other electronic devices are set to vibrate or silent – as there will be other services going on throughout the spa.
Spa Serenity does not hold a Liquor License in the City of Baraboo; please inquire about the presence of alcohol at your Spa Party.
For more information on making your group experience in town incredible, visit our page about planning a day in Baraboo!
Email Spa Serenity Group Coordinator
Please be prepared with the following information