Booking your Group Spa Day
For optimum availability please make group requests 8-10 weeks in advance, we will try our best to accommodate all requests, but booking is first come first serve. If making a Group Reservation with less than 4 weeks’ notice, we do ask that you have all of the necessary information required:
- A credit card to hold all the reservations is required at the time of booking. This card will be charged in the event of any missed or canceled service. Please note any group appointment cancelations must be made 7 days in advance.
- Each guests’ first and last names and phone number
- Services requested for each guest
If you are making your Group Reservation with ample notice, we do request that you have the above information submitted to Spa Serenity no later than 6 weeks prior to the date of your reservation.
Once appointments are scheduled in, any changes or cancellations should be made no later than 7 days prior to the service date. Any cancellations within the 7 days, or if any guests were to No Show, for the scheduled appointment(s) will be subject to a cancellation fee.
Your Group Coordinator will send you your appointment itinerary as soon as all appointments are scheduled in the computer. From there you will be able to make changes. In the week before your scheduled appointments, your Group Coordinator will send you a final confirmation email regarding your upcoming appointments!
At Spa Serenity we encourage you and your guests to make yourselves at home! Our lounge is a great place to congregate between services to have snack, grab a drink, or read a book.
Also note, Our lounge spaces are shared by all Spa Serenity guests thought out the day. We are not able to reserve private lounge space for any group.
Should you decide to bring in any food or beverage, please be advised that we don’t have a refrigeration system available to you – you are more than welcome to bring in your own coolers! Please let your Group Coordinator know if you will require any of the following:
- Drinking glasses
- Champagne Flutes
- Wine Glasses
- Forks or Spoons
- Paper (appetizer sized) Plates
Group Spa Policies
We do ask that everyone arrives 20 minutes prior to their scheduled services – your therapists, cosmetologists, estheticians, and nail technicians will most likely have other appointments going on before or after your group and often times it takes more than 5 minutes to get everyone settled into the lounge.
While you are at Spa Serenity, we do ask that all cellphones, video games, or other electronic devices are set to vibrate or silent – as there will be other services going on throughout the spa.
Spa Serenity does not hold a Liquor License in the City of Baraboo; please inquire about the presence of alcohol at your Spa Party.
For more information on making your group experience in town incredible, visit our page about planning a day in Baraboo!
Email Spa Serenity Group Coordinator
Please be prepared with the following information
Group Reservation Information Requested